Bureau of Field Operations
The Bureau of Field Operations is commanded by Deputy Chief Phan Ngo. Chief Ngo began his law enforcement career with the San Jose Police Department in1989.
Chief Ngo has worked in a wide range of assignments in patrol, investigation, and administration. His experience as an officer included assignments in Patrol, Violent Crimes Unit, Hostage Negotiations Team, and the Robbery Unit. As a Sergeant, Chief Ngo worked in Patrol, Violent Crimes Enforcement Team, and the Vice Unit.
Chief Ngo’s command experience included Patrol, Gang Investigations, and Internal Affairs. Since being promoted to Deputy Chief in 2010, Chief Ngo has served as the Chief of the Bureau of Technical Services, the Bureau of Administration and the Bureau of Investigations. He currently serves as the Chief of the Bureau of Field Operations.
Chief Ngo has a Master’s degree in Criminal Justice from Boston University, and a Bachelor’s degree in Administration of Justice from San Jose State University. Chief Ngo is also a graduate of the Los Angeles Police Department Leadership Program and the Police Executive Research Forum’s (PERF) Senior Management Institute for Police.
Chief Ngo has been a Bay Area resident for over 40 years. In addition to his service with the police department, Chief Ngo enjoys spending time with his family and is dedicated to his favorite community causes. He is a Senior Advisor with Silicon Valley FACES, a non-profit organization whose mission is to create a community free of bias, bigotry, and violence. Chief Ngo is also a longtime supporter of the Law Enforcement Special Olympics Torch Run.
Field Operations Division - Patrol Division
The San Jose Police Department refers to its Patrol Division as “The Bureau of Field Operations” (BFO). BFO is the primary provider of police services for the residents of San Jose. BFO deploys over 980 officers to 178 square miles of the City on a 24-hour basis. BFO personnel are prepared to respond to both emergency and non-emergency calls for service in each of the City's sixteen patrol districts, which are further broken down into police “beats.” The sixteen patrol districts comprise four divisions, each containing four districts. Each division is commanded by a Police Captain.
BFO provides continuous availability of field units to respond to calls for service, provides visible patrol throughout the City, detects and apprehends persons actively involved in criminal activity, recovers and returns lost and stolen property, provides for the safe movement of vehicular and pedestrian traffic, performs the initial investigation of criminal offenses, and attempts to reduce both immediate and potentially hazardous situations to the community.
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