Bureau of Administration
Deputy Chief: Phan Ngo
The Bureau of Administration is commanded by Deputy Chief Phan Ngo. Chief Ngo has been a San Jose police officer since 1989. As an officer, he worked in Patrol, the Violent Crimes Team/Assaults Unit, the Hostage Negotiations Team, the Violent Crimes Unit, and the Robbery Unit. He was promoted to Sergeant in 1997. As a Sergeant, he supervised patrol teams in Central Division and Foothill Division. His specialized assignments as a Sergeant included the Violent Crimes Enforcement Team and the Vice Unit. He was promoted to Lieutenant in 2003. As a Lieutenant, he worked in Central Division and Western Division in Patrol. He also served as the Commander of the Gang Investigations Unit and Internal Affairs. He was promoted to Captain in 2008, where he assumed command of Central Division. He was promoted to Deputy Chief in 2010, and was assigned to the Bureau of Technical Services. He currently commands the Bureau of Administration. Deputy Chief Ngo has a Bachelor of Science degree in Administration of Justice, and a Minor in Asian–American Studies from San Jose State University. He is also a graduate of the Los Angeles Police Department Leadership Program and the Police Executive Research Forum’s Senior Management Institute for Police (SMIP).
BOA Commander:
Captain: Shawny Williams
The Bureau of Administration is commanded by Captain Shawny Williams. Shawny Williams joined the San Jose Police Department on March 8, 1993. He worked in patrol and was then selected to work in the following specialized assignments: Special Operations- Violent Crime Enforcement Team, Field Training Officer, Hostage Negotiator, and as a Detective in the Gang Investigations Unit. Officer Williams was promoted to Sergeant on February 7, 2003. As a sergeant, Shawny Williams supervised patrol officers and was selected to work as a supervisor in the following specialized assignments: Night Detective, Homicide Detective, and Internal Affairs Investigator. Sergeant Williams was promoted to Lieutenant on February 7, 2007. He served as a Patrol Watch Commander for three and half years, as the Commander of the Assault/ Juvenile/Missing Person Unit, and Acting Captain in the Foothill Division. Lieutenant Williams was promoted to Captain on October 10, 2011; he currently serves as the Bureau of Administration commander.