Operations Support Services Division (OSSD)
OSSD Division Manager:
Tamara Becker
Tamara began her law enforcement career in 1982 as a dispatcher. She graduated from the Orange County Sheriff’s POST Basic Academy in January 1986. She worked the jail until March 1988 at which time she was hired as Police Officer with the Placentia PD. There, she received specialized training and served as one of the agency’s certified crime scene examiners. In March 1990, Tamara relocated to Hollister, serving as a Police Officer for five years with assignments in field training and investigations. As an investigator, Tamara received training in high tech surveillance providing service to DOJ, FBI, ATF and regional task forces. Tamara also served on the Board of the Police Officer’s Association including a year as President (1992-1993). In 1995, Tamara was hired as a sergeant at the new California State University at Monterey Bay campus where she established operational policies for the investigative unit. In 1998, Tamara returned to civilian service as the Communications Manager, working under the Office of Emergency Services, in San Benito County. In this role, Tamara was project manager for the construction of a new 911 center and oversaw projects for CAD, UASI, GIS and a local wireless data network. Since December 2005, Tamara has been with San Jose PD as the OSSD Manager.
Tamara received her Bachelor of Arts in Liberal Studies from California State University Monterey Bay and her Masters in Business and Technology Management from University of Phoenix. She also has a certificate of Paralegal Studies from Gavilan College as well as POST advanced and Supervisory certificates.
The OSSD Division is comprised of six units; Vehicle Records, Report Processing, Services & Communications, Warrants, Fingerprints, and Central Identification. These units provide 24/7 support and information to the public, the Department, and other governmental agencies 24 hours a day, seven days a week.
OSSD Records Functions
Vehicle Records, Report Processing, Services & Communications, Warrants, and Fingerprints are the main units of the Records section. There are three Supervising Police Data Specialists (SPDS) with two serving as Shift Managers and one serving as the Administrative Manager.
The Supervising Police Data Specialists are supported by Senior Police Data Specialists who manage the day-to-day operations of the units.
Services & Communications Unit
The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public.
Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records Act requests.
Duties include entries and updates of firearms and property in all local, state and national databases.
Hours of Operation:
- 24 hours a day, 7 days a week (For copies of crime & accident reports, see below.)
- Phone Number: (408) 277-4143 (Monday - Friday, 8:00AM - Noon)
Report Counter Open to public: (For copies of crime & accident reports)
(Note: Reduced Hours of Operation Listed Below, Effective July 11, 2011)
- 12 pm to 4 pm, Mon & Wed
- 8 am to Noon Tues & Thurs
Vehicle Records Unit / Auto Desk
The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases.
Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime.
Hours of Operation:
- 8am to 4pm – seven days a week
- Phone Number: (408) 277-4156
Report Processing Unit
The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies.
More Information:
- To hear information about how to obtain a copy of a police report or the other services provided by the San Jose Police Operations Support Services Division call Phone Number: (408) 277-4261
Warrants Unit
The Warrants Unit processes all warrants. Duties include 24/7 “hit confirmation” for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing “due diligence” documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who “self-surrender”. This Unit is also responsible for processing traffic citations.
Hours of Operation:
- 8 am to Noon & 1 pm to 4 pm. Mon through Thu
- Phone Number: (408) 277-4125
Fingerprints
The San Jose Police Department Fingerprint Unit processes all “non-custodial” bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations.
Fingerprinting services for employment applicants are provided by the County Sheriff's office. Click here for more information about employment related fingerprinting services or to make an appointment.
Hours of Operation:
- 8 am to 4 pm, Mon thru Fri
- Phone Number: (408) 277-4149
Central Identification Unit
The Central Identification Unit (CIU) is the service provider for the Santa Clara County CAL-ID Program. The Unit provides fingerprint analysis services to all county law enforcement agencies 24/7. This includes the operation and administration of the Automated Fingerprint Identification System (AFIS), identification of individuals arrested, and analysis of evidence associated with crimes. There are two Supervising Latent Fingerprint Examiners (LFE) overseeing the operations of CIU.
The Supervising LFEs are supported by Senior LFEs who manage the day-to-day operations of the Unit.