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Limited English Proficiency (LEP) Program

A resource designed to assist officers who encounter individuals
with limited English speaking skills.

LEP GraphicThe San Jose Police Department recognizes the importance of effective and accurate communication between its personnel and the community they serve and as such developed the San Jose Police Department Language Access Plan.

The purpose of this plan is to establish effective guidelines consistent with Executive Order 13166, Title VI of the Civil Rights Act of 1964, and the Omnibus Crime Control and Safe Streets Act of 1968, for department personnel to follow when providing services to, or interacting with, individuals who are limited English proficient (LEP).

As part of this plan, Department members will take reasonable steps to provide LEP persons with timely and meaningful access to available programs, services, and benefits as described in the plan. The Department will use internal Department resources prior to seeking external resources for LEP individuals.

The “Language Access Plan” has been developed by the SJPD to help residents with limited English skills.

 

Translated Web Resources:

Individually translated versions of selected key vital documents and resources have been published and are available via this web site. A summarized list of links to translated materials is included below:

In addition, every page in this web site contains a link to "Google Translate", a free, automated, computerized translation tool capable of rendering helpful machine translations of the web page content. (Translation Disclaimer).

Google Translate
Look for this translation tool on every page:

 

 

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providing excellent service, in a positive and timely manner, and in the full view of the public. Read more about the City Code of Ethics.