SJPD Star


Statement of Purpose, Privacy and Disclosure, Security, Disclaimer

Purpose of the SJPD Web Site

The purpose of the San Jose Police Department Web Site is to provide information of the Police Department's choosing to the public in order to conduct Police Department business and promote the Department's goals as guided by the City Council. The Police Department's Web site and the selection of sites to which any of them may be linked is not intended to serve as a forum for free discussion. Ample facilities for free expression is available both on the Internet and in the physical world. Instead, the Police department's Web Site is intended to serve the City’s need to make useful and practical information available to residents, businesses, and visitors which facilitates provisions of a City service or furthers another specifically articulated purpose of the City.

Privacy and Disclosure

The purpose of this statement is to define the San Jose Police Department's policy with regards to the collection and use of personally identifiable information (PII). PII is any information relating to an identified or identifiable individual who is the subject of the information.

The San Jose Police Department collects two kinds of site visitor information: (1) anonymous; (2) personally identifiable information (PII).

Anonymous information: This type of information does not identify specific individuals and is automatically transmitted by your browser. This information consists of:

  • The URL (Uniform Resource Locater or address) of the web page you previously visited;
  • The domain names and/or IP addresses which are numbers that are automatically assigned to your computer whenever you are connected to the Internet or World Wide Web.
  • The browser version you are using to access the site.

This information is used to help improve the Police Department’s Web Sites. None of the information can be linked to an individual.

Personally Identifiable Information (PII)

This type of information could include name, address, email address, telephone number, credit/debit card information. The San Jose Police Department will make every reasonable effort to protect your privacy. It restricts access to your personal identifiable information to those employees who will respond to your request. The San Jose Police Department does not intentionally disclose any personal information about our site visitors to any third parties or outside our agency except as required by law or by the consent of the person providing the information.

The San Jose Police Department only collects personally identifiable information that is required to provide service. You can decline to provide us with any personal information. However, if you should choose to withhold requested information, the Police Department may not be able to provide you with the online services dependent upon the collection of that information.

Access to Personally Identifiable Information

Access to personally identifiable information in public records at local levels of government in San Jose is controlled primarily by the California Public Records Act (Government Code Section 6250, et. seq.). Information that is generally available under the Public Records Act may be posted for electronic access through the San Jose Police Department web site. While the Public Records Act sets the general policies for access to City records, other sections of the California code as well as federal laws also deal with confidentiality issues.

Email addresses

Email addresses obtained through the Police Department's Web Site will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as Federal laws. Email or other information requests sent to the Police Department's Web Site may be maintained in order to respond to the request, forward that request to the appropriate agency, communicate updates to the City page that may be of interest to citizens, or to provide the Police Department web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.

Use of "Cookies"

Some Police Department web applications use "cookies". A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user id that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. A cookie is only a test file and cannot read data off your hard disk or read cookie files created by other sites. Cookies can track user traffic patterns, recognize your computer’s browser when you return, and could provide personalized content without requiring sign-in.

You can refuse cookies by turning them off in your browser. However, they may be required to use some of the web applications on the Police Department's site.

We may use third party advertising companies to serve employee recruiting advertisements on our behalf. These companies may use cookies or other technologies (such as a 1×1 pixel .gif file, also known as a web beacon), to tailor employee recruiting advertisements you see on the Website and third party websites, to track your response to advertisements, report on visitor interaction and to measure the effectiveness of advertisements.

Electronic Signatures and Payments

The San Jose Police Department is committed to data security and the data quality of personally identifiable information that is either available from or collected by our web site and has taken reasonable precautions to protect such information from loss, misuse, or alteration. When a Police Department web application accepts credit cards or any other particularly sensitive information for any of its services, it encrypts all ordering information, such as your name and credit card number, in order to protect its confidentiality.

 

Security Statement

The City of San Jose is committed to data security and the data quality of personally identifiable information that is either available from or collected by the City’s Web Site and has taken reasonable precautions to protect such information from loss, misuse, or alteration.

 

Disclaimer

The San Jose Police Department is neither responsible nor liable for any delays, inaccuracies, errors or omissions arising out of your use of the Site or with respect to the material contained on the Site, including without limitation, any material posted on the Site nor for any viruses or other contamination of your system. The Police Department Site and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitations, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The San Jose Police Department is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the Site and/or the materials contained on the Site whether the materials contained on the Site are provided by the San Jose Police Department or a third party. The San Jose Police Department is neither responsible nor liable for any viruses or other contamination of your system.

Access to Information

Unless otherwise prohibited by state or federal law, rule or regulation, you will be granted the ability to access and correct any personally identifiable information. The San Jose Police Department will take reasonable steps to verify your identity before granting such access. Each Police department service that collects personally identifiable information will allow for review and update of that information.

Non-City Web Sites

Non-city web sites may be linked through the Police Department's web site. Many non-city sites may or may not be subject to the Public Records Act and may or may not be subject to other sections of the California Code or federal law. Visitors to such sites are advised to check the privacy statements of such sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

The San Jose Police Department is not responsible for, and accepts no liability for, the availability of these outside resources. Linked Web sites are not under the control of, nor maintained by, the Police Department and the Police Department is not responsible for the content of these Web sites, which can and do change frequently; nor for any internal links the displayed Web sites may contain. In addition, inclusion of the linked Web sites does not constitute an endorsement or promotion by the San Jose Police Department of any persons or organizations sponsoring the displayed Web sites.

THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

 

The City of San José is committed to open and honest government and strives to consistently meet the community's expectations by
providing excellent service, in a positive and timely manner, and in the full view of the public. Read more about the City Code of Ethics.