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Compliments & Commendations

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Good work by our Community Service Officer (CSO Castillo) earned a compliment from a resident.
Randy H wrote a letter to the department to compliment the prompt professionalism and empathy shown by Cso Castillo during a recent follow-up to a theft.

Filed under Compliments & Commendations, on Thursday, April 12, 2018 by Author: Webmaster.


[On January 18th 2018, Randy H. wrote a letter to the department to compliment the prompt professionalism and empathy shown by Cso Castillo during a recent follow-up to a theft.]



To Whom It May Concern,

I am writing to commend Community Officer Castillo, #171C, for her professionalism and service.  People often are quick to file a complaint but do not take the time to recognize a job well done.

On January 9, 2018, I called your Department to file a theft report at my residence and Community Officer Castillo arrived at my residence within 30 minutes of my telephone call.  Her uniform was outstanding, she was courteous, asked the right questions, took time to explain what she can do, explained the process, and showed empathy for my situation.

Although I know the chance of getting my stolen items back or arresting the suspect is miniscule, her service made me feel confident that your Department are doing the best to make the community safer.

Sincerely,

Randy H



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