Non Emergency Message Form
If you are reporting a crime or other emergency in San Jose, DO NOT USE THIS FORM.
Call Emergency dispatch at 911, or (408) 277-8911
For certain specific non-emergencies you may use this form or call 311 or (408) 277-8900.
(Note: In San Jose, 311 service is not available from all cellular phones.)
Our goal is to respond to submissions from this online request form within 5 business days from the time of submittal.
You may also refer to the Department Phone Directory to call individual units within the Department.