Non Emergency Message Form

If you are reporting a crime or other emergency in San Jose, DO NOT USE THIS FORM.

Emergency telephone numbers Call Emergency dispatch at 911, or (408) 277-8911

More information on How to Report a Crime can be found here.

For certain specific non-emergencies you may use this form.

You may also call 311 to reach the City non-emergency call center, or call (408) 277-8900 to reach the Police non-emergency operators. (Note: In San Jose, 311 service is not available from all cellular phones.)

Our goal is to respond to submissions from this online request form within 5 business days from the time of submittal.

You may also refer to the Department Phone Directory to call individual units within the Department.

 Comment Form *Fields marked with an asterisk are required. 


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The City of San José is committed to open and honest government and strives to consistently meet the community's expectations by
providing excellent service, in a positive and timely manner, and in the full view of the public. Read more about the City Code of Ethics.