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Online Purchases and Package Safety

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With the rise of online shopping and package delivery, safety has evolved. Follow some important tips to ensure your package is safe from purchase to delivery.

  • Purchase items from legitimate websites using credit cards, not debit cards.
  • Track your packages closely and sign up for delivery alerts (text/email).
  • Schedule deliveries for days or times when someone is home.
  • Choose in-store pickup instead of delivery
  • Use delivery instructions like leave at side door or out-of-sight areas, or purchase a secure drop box.
  • Require a signature confirmation for high-value items.
  • Ship to a Secure location, such as the workplace, a trusted neighbor/family member or retail pickup locations (Amazon Locker, store pickup, etc.)
  • Bring packages inside immediately.
  • If you’re away, ask a neighbor to grab the package.

Secure entryways with motion lights, video doorbells, and security cameras. Signage always helps. Post signage such as “Recording in Progress” or “Under Surveillance.”

Unfortunately, if a package is stolen, do the following:

  • Check your tracking information and delivery photo.
  • Contact the retailer or carrier
  • File a police report online or call 408-277-8900